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Intermediate5 minWork

Deliver Bad News Professionally

Delivering bad news via email requires empathy and clarity. AI helps you be direct without being harsh.

Works with:

ChatGPTClaudeGrok

Example Prompt

I need to write an email delivering bad news: [DESCRIBE THE SITUATION - e.g., project delayed, request denied, can't meet deadline]. The recipient is [RELATIONSHIP]. Help me write an email that: 1) States the news clearly upfront, 2) Briefly explains why, 3) Offers alternatives or next steps if possible, 4) Maintains a respectful, empathetic tone.

Pro Tip

Lead with the news, not a long preamble. People prefer knowing the situation upfront rather than wading through context first.

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Tags:

emailcommunicationdifficult-conversationsprofessional

Deliver Bad News Professionally

Nobody likes delivering bad news. But sometimes you have to say no, announce delays, or share disappointing updates.

The Problem

Bad news emails are stressful to write because:

  • You don't want to upset people
  • You need to be clear but kind
  • You worry about damaging relationships

How AI Helps

AI can help you structure bad news emails that are honest, empathetic, and professional — without the agonizing over every word.

When to Use This

  • Turning down requests
  • Announcing project delays
  • Sharing budget cuts
  • Declining invitations
  • Reporting problems

Tips for Best Results

  1. Be specific about the news - The AI needs to understand what you're communicating
  2. Include any alternatives - If you can offer something else, mention it
  3. Specify the relationship - Tone differs for colleagues vs. clients vs. bosses
  4. Review for empathy - Make sure it sounds human, not robotic

Try It Now

Copy the prompt, describe your situation, and let AI help you find the right words for a difficult message.